Customer Privacy Policy
Personal Information

Boom Properties Pty Ltd through its subsidiaries offers a wide variety of house and land products and related finance services. Boom Properties Pty Ltd recognises the importance of protecting the privacy of information collected about visitors to our sites, in particular information that is capable of identifying an individual ("personal information"). This Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Privacy Policy should be reviewed by you periodically so that you are aware of any changes to it. If you continue to use our website after changes have been published on our website, you hereby provide your consent to the changed practices.

Use of Personal Information

Personal information about visitors to our sites is collected only when knowingly and voluntarily submitted. Boom Properties Pty Ltd, through its offices and agents, needs to collect personal information from its customers so that we are able to:

Coordinate and administer the provision of products to you the customer; Determine your ongoing house and land requirements and service needs; Provide the appropriate products or service; Improve our product range and services.

Without such information, we cannot provide the product or service concerned and would be unable to do business with you. It is our intention that this Privacy Policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Boom Properties Pty Ltd may, from time to time provide personal information about customers to companies with whom Boom Properties Pty Ltd deals. Personal information that you submit to our website is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Your personal information may be used by us to manage any services provided to you, to research, develop or improve our website or to conduct surveys regarding your use of our website.

Occasionally, Boom Properties Pty Ltd might use personal information to provide you, the customer, with product related material on a range of those products and services offered by our unit, housing or finance divisions. This information will be provided by Boom Properties Pty Ltd.

Third Party Disclosure

We cannot disclose personal information to any third party organization, with the exception of those organizations contracted to Boom Properties Pty Ltd to provide administrative services or activities in servicing our client's needs. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering with (intentionally or unintentionally) our rights or property, other users of our website, or anyone else who could be harmed by such activities.

It is possible that we may need to disclose personal information when required by law. We will disclose such information wherein we have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, or other legal process served on our company or to exercise our legal rights or defend against legal claims. We also reserve the right to share personal information if we believe (in our sole discretion) it is necessary in order to investigate, prevent, or report illegal activities (including fraud) or situations involving actual or potential threats to the safety of any person or property.

When communicating personal information to third party organizations, Boom Properties Pty Ltd will take reasonable steps to ensure that the relevant third party organization not only has an appropriate privacy regime in place, but is also bound by the same privacy rules we follow. Please note that if you disclose your personal information to third parties, this policy will not apply and you will be subject to the privacy policy of those third parties.

We strive to ensure the security, integrity and privacy of personal information submitted to our website and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure and as a result we cannot guarantee the security of any personal information you provide to us.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information by third parties.

Cookies and Log Files

Like most websites we may use cookies and web log files to track website usage. A cookie is a tiny data file which resides on your computer which allows us to recognise you as a user when you return to the website using the same computer and web browser. Cookies may also collect and store your personal information. This Privacy Policy applies to personal information collected via cookies.

Access to Information

You as the customer may at any time:

Change your mind about receiving product related material or information; Process personal information that we hold about you; Obtain more information about Boom Properties Pty Ltd. Obtain a copy of our Privacy Policy.

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

You may make any of these enquiries by writing to telephoning or visiting the relevant office. We welcome your comments and feedback in relation to this Privacy Policy.

Links to Other Sites

We may provide links to websites outside of our website, as well as to third party website. These linked websites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.

Amendment to this Privacy Policy

We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to our website located at www.boomproperties.com.au. We do not make any representations about websites owned or operated by any third parties which may be linked to our website.

Further Privacy Information

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website.